Position: Coordinator of Field Operations
Status: Full-time position
Reports to: Director of Field Operations
Location: Indianapolis, Indiana or Remote
Travel: Some travel required for events 
Start Date: Flexible, April 1- June 1, 2023
Salary Range: $39,000-$43,000

Guided by the Fraternity’s four core values, Friendship, Character, Justice, and Education, Delta Chi strives to ensure that our members have a meaningful fraternity experience that positively contributes to both their lives and the lives of others.

Position Summary: The Field Operations Coordinator is tasked with overall management and advancement of Delta Chi chapters and provisional chapters through operations, member development, and growth practices.

Position Responsibilities:

• Manage portfolio of 20+ collegiate chapters providing consistent, long-term, virtual, and in-person coaching support
• Support Delta Chi chapters and provisional chapters in their operations, and improve chapter health
• Administer assessment methods and techniques to establish operational benchmarks for a portfolio of chapters
• Utilize data to assemble individualized coaching plans including establishing long and short-term goals with chapter officers, members, and alumni to advance chapter operational excellence
• Manage and support chapters on minimum standards to decrease the number of chapters not meeting organizational standards
• Manage key areas of operations to support the Field Operations team, i.e., the V Foundation for Cancer Research Partnership, Delta Chi’s Bracket Challenge Campaign, awards and assessment processes, potential growth relationships, community service initiatives, Delta Chi’s Day of Service, etc.
• Develop and implement educational workshops and programs to support chapter culture/operations and member personal/professional skills development
• Create and provide in-person recruitment, branding, member development, retention, and brotherhood training/workshops to chapters
• Assist in regional and international programs and academies of the International Fraternity and facilitate curriculum as needed
• Support the Field Operations Directors in the formulation and implementation of consultant training
• Support the Field Operations team to implement semester-long expansion efforts
  Collaborate with the Field Operations team to assess and analyze recruitment and retention data
• Support Delta Chi chapters in recruitment and retention processes to achieve the goals set forth by the International Fraternity
• Support growth, retention, and recruitment strategic initiatives
• Identify trends in recruitment and retention amongst chapters and make recommendations for modifications in services accordingly
• In collaboration with the Field Operations Directors, plan, prepare, and implement Delta Chi expansion projects
• Cultivate relationships and maintain open lines of communication with chapter stakeholders to support the member experience
• Recruit and train volunteer alumni to serve on advisory boards and support collegiate members
• Assist in the creation and revision of Fraternity programs and resource

Qualifications:

• Bachelor’s degree required
• Membership in a Greek organization
• Preferred two-years relevant work experience
• Strong understanding and experience of recruitment strategies
• Proficiency in training staff, students, and alumni operational best practices and strategies
• High attention to detail
• Proficiency in time management and project management
• Must be able to travel to destinations for meetings and events
• Must be willing to work evening and weekend functions as necessary
• Ability to work independently, remain motivated, and deadline-oriented
• Proficiency with Microsoft Office Suite programs, Google Suite Programs, and Adobe products
• Team-oriented philosophy with the ability to handle multiple projects at a time

To Apply, complete online application by clicking here. For questions, please contact Kassi Ward, Director of Field Operations, at kward@deltachi.org.

Position: Assistant Director of Communications & Publications
Status: Full-time position
Reports to: Senior Director of Operations
Location: Indianapolis, Indiana or Remote
Travel: Some travel required for events 
Start Date: ASAP
Salary Range: $48,500-$50,500

Guided by the Fraternity’s four core values, Friendship, Character, Justice, and Education, Delta Chi strives to ensure that our members have a meaningful fraternity experience that positively contributes to both their lives and the lives of others.

Regardless of title, every position at the Delta Chi International Headquarters serves our members and their chapters. From the Leadership Consultants to the Executive Director, we cultivate success through engagement and as professionals who care about our member experience.  

Position Summary:
The Assistant Director of Communications & Publications is responsible for producing engaging and compelling written and visual content for marketing and communications purposes. Reporting to the Senior Director of Operations, this position will fuel a dynamic, energetic, and creative marketing and communications team that supports all areas of operations for Delta Chi’s International Headquarters. The selected individual should be a creative self-starter with a passion for excellence and strong attention to detail.

The Assistant Director of Communications & Publications will be responsible for creating high-quality original content and managing the development and production of Delta Chi’s magazine, monthly electronic newsletter, news and press releases, the Delta Chi website, and other Delta Chi publications. To be successful, candidates should be an expert in creating and editing written content, proficient and passionate about graphic design and layout for publications, and have a well-rounded aptitude for standard marketing practices.

Position Responsibilities:

• Manage the layout and design of print and electronic collateral including, but not limited to: The Delta Chi Quarterly (magazine), Delta Chi Digest (e-newsletter), educational and programming manuals, reports, mailings, event materials, and other collateral.
• Produce exceptional content, including copy, photography, and graphic design, while meeting deadlines, satisfying budget requirements, and working with various vendors and internal stakeholders.
• Manage the Delta Chi website, including but not limited to; website management, analytics and reporting, design and content creation, regular updates, resource management, and staff support.
• Manage Delta Chi’s media library and contribute to creating original graphics, designing page templates and spreads, editing and organizing photographs, and generating video content.
• Manage the workflow of the magazine and electronic newsletter, maintaining records of each feature, column, and other editorials.
• Review draft copy produced by staff and volunteers and oversee copy-editing for errors in spelling, punctuation, and grammar.
• Verify facts, using standard reference sources.
• Collect and evaluate articles, quotes, media, and other submissions from undergraduates and alumni to use in publications.
• Collaborate with the Social Media & Communications Coordinator to produce aligned content/graphics for Delta Chi publications.
• Support the Member Experience department through editing, layout, and design of printed program materials, like “A”s’ Academy and Regional Leadership Conferences.
• Collaborate with the Social Media & Communications Coordinator to develop and implement full scope program materials, marketing efforts, and onsite technical support for Delta Chi’s International Conventions. 
• Collaborate with the Social Media & Communications Coordinator to support Delta Chi’s communications calendar for internal purposes to provide transparency with Delta Chi staff and its stakeholders.
• Monitor market trends and develop Delta Chi’s brand.
• Manage digital analyses of publication channels (website, MailChimp, etc.) to identify strategic weaknesses and make recommendations for improvement.
• Communicate and collaborate with all IHQ staff who assist in written content.
• Establish metrics and key performance indicators and analyze data to determine content efficacy and utilize information for future practices.
• Coach Delta Chi staff on content creation best practices.
• Work with other staff members to identify opportunities to enhance their respective initiatives. 
• Work with Delta Chi’s Publications Committee to develop and generate content.
• Assist with video and photo shoots as needed.

Requirements:

• Experience working with and developing major communications needs for non-profit organizations.
• Proficient graphic design.
• Experience as a brand manager.
• Demonstrate excellent judgment in determining content to advance the Delta Chi Fraternity.
• Ability to work with a diverse staff, communicate effectively, and build upon creative visions.
• Communicate by phone, in-person, via email, and in writing with internal and external stakeholders at all levels of the organization. Attend staff meetings and be prepared to discuss relevant department/operational information.
• Demonstrate good time management and the ability to work with minimal supervision.
• Embody Delta Chi’s core values of promoting friendship, developing character, advancing justice, and assisting in the acquisition of a sound education.
• Be a strong writer and possess the ability to produce written communication including press releases, print brochures, facilitation guides, and video scripts.
• Expert in AP-Style Writing and strong proficiency in editing for publication. 

Minimum Qualifications:

• Bachelor’s degree in a relevant field or 2-4 years of relevant work experience.
• Prior experience in marketing and communications. 
• Proficient in email marketing systems like MailChimp
• Intermediate to advanced proficiency with Microsoft Office applications.
• Advanced proficiency with Adobe creative software/Creative Cloud. Particular emphasis on Photoshop, InDesign, Illustrator, and Premiere Pro, and Spark programs.
• Good organizational skills and attention to detail.
• Ability to work in a fast-paced environment and juggle multiple responsibilities or simultaneously occurring projects.
• Able to work collaboratively and creatively.
• Able to travel to destinations for meetings or events.
• Willing to work occasional evening and weekend functions as necessary.

Preferred Skills and Technical Abilities:

• Minimum of two years of combined writing and editing experience
• Intermediate to advanced proficiency with Adobe creative software/Creative Cloud. Particular emphasis on Photoshop, InDesign, and Illustrator.
• Proficiency and experience in Web content management systems
• Experience working with or managing vendor relationships
• Experience, either internally or contractually, with a branding or marketing firm

Compensation:  
The salary range for this position is $48,500 – $50,500 per year. The Fraternity offers a competitive benefit package that includes Health, Vision, and Dental, and Life insurance, at no-cost to the employee. Employees may select a plan or add dependents that require employee contribution. Flexible Spending Accounts and Health Savings Accounts are available. A professional Employee Assistance Program (EAP) is included. Employees are able to participate in a 401k and/or Roth retirement savings program after twelve (12) months of employment. Employees have 10 paid holidays, and accrue sick time, vacation time, and personal time off. 

To Apply:

Please submit a cover letter, resume, and portfolio or work examples (especially writing samples) for consideration. Resumes will be accepted until the position is filled. Applications may be submitted electronically. Anticipated start date: January 2023 or sooner. 

All material must be sent to:

Heather Lockwood
Senior Director of Operations
hlockwood@deltachi.org
319-594-1198

Position: Social Media & Communications Coordinator  
Status: Full-time position
Reports to: Senior Director of Operations
Location: Indianapolis, Indiana or Remote
Travel: Some travel required for events 
Start Date: ASAP
Salary Range: $39,000-$43,000

Guided by the Fraternity’s four core values, Friendship, Character, Justice, and Education, Delta Chi strives to ensure that our members have a meaningful fraternity experience that positively contributes to both their lives and the lives of others.

Regardless of title, every position at the Delta Chi International Headquarters serves our members and their chapters. From the Leadership Consultants to the Executive Director, we cultivate success through engagement and as professionals who care about our member experience.  

Position Summary:

The Social Media & Communications Coordinator is responsible for producing engaging and compelling written and visual content for marketing and communications purposes. Reporting to the Senior Director of Operations, this position will fuel a dynamic, energetic, and creative marketing and communications team that supports all areas of operations for Delta Chi’s International Headquarters. The selected individual should be a creative self-starter with a passion for excellence and strong attention to detail.

We are searching for an adaptable individual who can advance Delta Chi by building upon and strengthening the social media presence of the Fraternity, its chapters, and members. The Digital Communications Coordinator will be responsible for creating high-quality original content and managing full scope of all digital marketing campaigns through multiple media channels. Focus should also be given to driving engagement, engaging with members and stakeholders, interacting with Delta Chi’s community, upholding community standards, and having a customer service-approach across all platforms. To be successful, candidates should possess a wealth of pertinent marketing experience, be willing to develop new skills and capacities as market trends change, and have an innovative mind seeking to enhance and evolve processes. Creativity is extremely important and we’re looking for someone who will constantly challenge the status quo.

Position Responsibilities:

• Manage the Delta Chi International Headquarters’ social media platforms and digital campaigns.
• Craft high-quality written and visual content for each social media platform/campaign.
• Publish content based on optimal times for maximum engagement.
• Manage Delta Chi’s communications calendar for internal purposes to provide transparency with Delta Chi staff and its stakeholders.
• Build a strong social media presence through innovative designs and engaging content. 
• Monitor market trends and develop Delta Chi’s online brand.
• Manage digital analyses of all marketing channels and identify strategic weaknesses to make recommendations for improvement.
• Develop community standards and manage online communities to ensure respectful and appropriate engagement.
• Respond to comments and inquiries received on social media platforms. Take a customer-service approach in providing relevant information, resources, or redirects.
• Establish metrics and key performance indicators and analyze data to determine campaign/content efficacy and utilize information for future practices.
• Coach Delta Chi staff on content creation best practices.
• Work with other staff members to identify opportunities to enhance their respective initiatives. 
• Develop online content in collaboration with stakeholders to inform, solicit, and promote.

Requirements:

• Experience in graphic design and creating original content
• Social media management and marketing experience.
• Experience developing social media strategies.
• Experience working with and developing a marketing plan.
• Experience as a brand manager.
• Ability to establish metrics and measure the success of campaigns.
• Track and report social media analytics as required.
• Demonstrate excellent judgment in determining content for posting.
• Ability to work with a diverse staff, communicate effectively, and build upon creative visions.
• Demonstrate good time management and the ability to work with minimal supervision.
• Communicate and collaborate with all IHQ staff who assist in generating social media content.
• Embody Delta Chi’s core values of promoting friendship, developing character, advancing justice, and assisting in the acquisition of a sound education.

Minimum Qualifications:

• Bachelor’s degree in a relevant field or 1-3 years of relevant work experience.
• Experience in graphic design and creating original content.
• Prior experience in marketing and communications.
• Familiarity with social media management platforms. 
• Good organizational skills and attention to detail.
• Ability to work in a fast-paced environment and juggle multiple responsibilities or simultaneously occurring projects.
• Able to work collaboratively and creatively.
• Able to travel to destinations for meetings or events.
• Willing to work occasional evening and weekend functions as necessary.

Preferred Skills and Technical Abilities:

• Intermediate to advanced proficiency with Microsoft Office applications.
• Intermediate to advanced proficiency with Adobe creative software/Creative Cloud. Particular emphasis on Photoshop, InDesign, Illustrator, and Premiere Pro, and Spark programs.
• Experience utilizing Hootsuite or a similar social media management platform.
• Strong familiarity and ability to utilize all primary features on Facebook, Instagram, Twitter, SnapChat, and YouTube
• Familiarity with other social media platforms, including, but not limited to, LinkedIn, TikTok, and Snapchat.
• Basic to advance experience utilizing video production equipment and editing software.

Compensation:  
The salary range for this position is $39,000 – $42,000 per year. The Fraternity offers a competitive benefit package that includes Health, Vision, and Dental, and Life insurance, at no-cost to the employee. Employees may select a plan or add dependents that require employee contribution. Flexible Spending Accounts and Health Savings Accounts are available. A professional Employee Assistance Program (EAP) is included. Employees are able to participate in a 401k and/or Roth retirement savings program after twelve (12) months of employment. Employees have 10 paid holidays, and accrue sick time, vacation time, and personal time off. 

To Apply:
Please submit a cover letter, resume, and portfolio or work examples (especially written samples) for consideration. Resumes will be accepted until the position is filled. Applications may be submitted electronically. Anticipated start date: January 2023 or sooner. 

All material must be sent to:
Heather Lockwood
Senior Director of Operations
hlockwood@deltachi.org
319-594-1198