Employment
Thank you for your interest in working at Delta Chi! Located in Indiapolis, Indiana, our International Headquarters plays home to an industry-leading staff of diverse professionals who share the common goal of creating a better fraternity experience for members and non-members alike. Please read job descriptions carefully, as application processes may change depending on the position.
Current Opportunities
Anticipated Start Date: Rolling
To Apply: Click here.
Position Summary
- Lead the recruitment of founding members for Delta Chi expansion projects
- Lead the founding member education process on expansion projects while providing insight on operational best practices, International Fraternity expectations and policy, and chartering standards
- Conduct recruitment support visits as needed to assist chapters with membership recruitment best practices
- Utilize data to assemble individualized coaching plans for individual chapters
- Schedule zoom consultations with chapter leaders, members, and alumni to engage in coaching conversations and educational programming
- Set long and short–term goals with chapter officers, members, and alumni to advance chapter operational excellence
- Administer assessment methods and techniques to establish operational benchmarks for a portfolio of chapters
- Develop and implement educational workshops and programs to support chapter culture/operations and member personal/professional skills development
- Cultivate relationships and maintain open lines of communication with chapter stakeholders to support the member experience
- Collect and report data related to chapter membership and civic responsibility efforts
- Facilitate conversations surrounding networking, lifelong civic engagement, and community awareness
- Recruit and train volunteer alumni to serve on advisory boards and support collegiate members
- Assist members in making connections between their day–to–day leadership experiences and personal and professional skills they will utilize in the workforce
- Assist in regional and international programs and academies of the International Fraternity and facilitate curriculum as needed
- Assist in the creation and revision of Fraternity programs and resources
- Other duties as assigned
Minimum Qualifications
- Member of the Delta Chi Fraternity (preferred)
- Bachelor’s degree from an accredited college/university
- Knowledge of Delta Chi chapter operations, policies, and procedures
- Demonstrated leadership within the Fraternity and/or student organizations
Desired Skills
- Excellent written and verbal communication skills
- Strong attention to deadlines and detail; project and time management skills
- Excellent customer service skills in working with a variety of students, alumni, and external stakeholders
- Ability to work both independently and in a highly collaborative team environment
Should you have any questions, please contact Alex Hart, Director of Field Operations, at ahart@deltachi.org.
Position: Chapter Services Coordinator
Status: Full-time position
Reports to: Director of Chapter Services
Location: Indianapolis, Indiana; Remote Applicants Considered
Travel: 20% – 40%
Salary Range: $44,000 per year
Starting Date: September 2024
To Apply: Send all Materials to kjones@deltachi.org
Position Summary:
Chapter Services Coordinators are tasked with providing overall support to Delta Chi chapter’s operations, member development, and retention and growth. Chapter Services Coordinator will advance the chapter experience and build rapport between members and the international organization by providing ongoing support.
Primary Position Responsibilities:
- Manage portfolio of 20+ collegiate chapters providing consistent, long-term, virtual, and in-person coaching support
- Create long- and short-term plans, including setting targets for milestones and adhering to deadlines
- Support Delta Chi chapters and provisional chapters in their operations, and improve chapter health
- Administer assessment methods and techniques to establish operational benchmarks for a portfolio of chapters
- Utilize data to assemble individualized coaching plans including establishing long and short-term goals with chapter officers, members, and alumni to advance chapter operational excellence
- Manage and support chapters on minimum standards to decrease the number of chapters not meeting organizational standards
- Cultivate relationships and maintain open lines of communication with volunteers, alumni, advisors, and other chapter stakeholders to support the member experience
- Engage chapters to participate in international campaigns and programs including Week of Service, the Bracket Challenge, Delta Chi International Awards, Dale Carnegie Scholars, and Regional Leadership Academies.
- Develop, train, and implement educational workshops and programs to support chapter culture/operations and member personal/professional skills development
- Create and provide in-person recruitment, branding, member development, retention, and brotherhood training/workshops to chapters and colonies
- Assist in regional and international programs of the International Fraternity and facilitate curriculum as needed
- Support strategic initiatives related to growth, retention, and recruitment
- Assist in the creation and revision of Fraternity programs and resources
- Perform other duties as assigned
Minimum Qualifications:
- Bachelor’s degree.
- Must possess, or be able to possess within two months, a valid passport to travel internationally if needed.
- Membership in Delta Chi or any other college social fraternity or sorority.
- Proficiency in training staff, students, and alumni in operational best practices and strategies.
- Able to work flexible hours as needed including evening and weekend hours
- Ability to travel – must possess a valid driver’s license and be willing and able to travel on commercial aircraft.
- Knowledgeable of trends in higher education, specifically fraternities
- Strong analytical thinking and interpersonal skills
- Strong written and oral communication skills, customer service skills, organizational and delegation skills, and attention to detail.
- Proficient in all Microsoft Office products, Google Workspace, and adept to learning new software.
Preferred Qualifications:
- Experience working in higher education or a(n) inter/national fraternity or sorority
- Experience working for a non-profit organization
- Background or experience in curriculum development and seminar/workshop facilitation
Compensation & Benefits:
The salary for this position is $44,000 per year. The Fraternity offers a competitive benefit package that includes Health, Vision, Dental, and basic life insurance, with 100% employer paid premiums. Employees may select an alternative plan or add dependents which require employee contribution. Flexible Spending Accounts and Health Savings Accounts are available. A professional employee assistance program (EAP) is included. Employees can participate in a 401k retirement savings plan with an employer match after twelve (12) months of employment. Employees have 10 paid holidays, accrue sick time, vacation time, and personal time off.
In addition, Delta Chi offers:
- Remote work option on Fridays each week for employees based in Indianapolis, IN
- “Dress for your Day” office dress code
- Flexibility for appointments and life events
- Extended company-wide holiday break in December
- A 36-hour work week during summer months
- People-focused work environment
To Apply:
Please submit a resume and cover letter. References will be requested upon consideration. Applications will be accepted until the position is filled. Applications can be submitted electronically. This position is preferred to be based at the Delta Chi International Headquarters in Indianapolis, Indiana. However, remote candidates will be considered.
All material must be sent to:
Kourtnee Jones
Director of Chapter Services
kjones@deltachi.org
